ROI Analysis
Improved Customer Service
- You can seamlessly E-mail quotes, acknowledgements,
purchase orders, and invoices directly from jobs. E-mails are
archived against the customer, supplier, or job and can be
retrieved at any time.
- "Activity Notes" can be used to plan follow-ups and record
events and are integrated throughout the system where they
can be shared and viewed among employees.
- Our screens enable any employee quickly check the status of
a job, purchase order, inventory availability, etc., allowing your
phone staff to provide timely and accurate answers to customer
questions.
- Our Configurator can be used to provide instant quotes for
even the most complex products.
Economic Impact: Increased customer service leads to increased
sales and increased profits. Good customer service is the key
to success in today's ultra competitive marketplace.
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