Web-Based Sales Model

How can I get product questions answered?

When you evaluate a typical ERP system, product questions are handled by technical salespeople as part of a "high touch" sales process that involves presentations and proposals. Our sales model is completely different and, in our opinion, is a superior way to assess our type of software.

We do not hire technical sales people to handle inbound phone calls or make presentations or proposals, all of which drive up costs. Instead, we give you the tools to explore the product on your own and we pass the savings to you with lower product prices. We do ask that all product questions are initiated in written form via our Ask DBA service, and we will do our best to get you prompt answers.

Start with our self-help resources

You should begin by reviewing the DBA Product Page on our website, which contains many videos that give you a good overview of the product and how it addresses core business issues. There are also key feature points and FAQs for each of the respective Workflow elements of the system.

We also encourage you to download our free single-user demo system. This is our actual software, and contains a demo sample company that helps you explore the functions of our software along with the demo videos contained within. From any screen in the program, you can press F1 for online Help to learn more about the system.

Submit an "Ask DBA" ticket

If you still cannot find your answer, you are welcome to submit an "Ask DBA" ticket to our support staff for assistance.

Submit "Ask DBA" Ticket »

← Back