Support

DBA support is delivered through our online support center, by means of a ticketing system, knowledge base, and other resources, augmented with online documentation, training videos, and startup wizard.

Online Documentation

Online documentation includes screen help, workflow guides, training guide, startup guide, and technical guides.

Online Documentation »

Print Guides (PDF) »

Support Subscription

Ongoing support is provided through a flat-fee subscription that is renewed every six months.

Support Pricing & FAQ »

Online Support Center

Our online support center includes a ticketing system, knowledge base, video training, what's new, white papers, and more.

Support Center Sign-In »

Startup Wizard

Our Startup Wizard enables any company to get DBA up and running on its own, backed by our support. The wizard guides you through a series of sequential setup and training tasks leading up to a system startup day.