Ordering
You are welcome to order by phone or online from our Pricing page.
Order by Phone
(800) 995-1959 or (805) 461-3501
Email: accounting@dbasoftware.com
Order OnlineProspect Questions?
If you are considering DBA and have a sales or product question, you are welcome to submit an “Ask DBA” ticket to our support staff.
Submit an 'Ask DBA' ticketCustomer Support
Submit a Support Ticket
Without exception, all support is initiated through a support ticket. The ticket queue is monitored continuously throughout the business day (8 AM to 5 PM Central Time – Monday thru Friday).
Support Center Sign-In
Support FAQ
Emergency Support
There is no inbound phone alternative to a support ticket. For emergency support, submit a support ticket and explain your problem with as much detail as you can. All tickets are reviewed and prioritized immediately upon receipt during business hours.
Onsite Technicians
Submit a support ticket through your customer’s support account.
Transitioning from DBA Classic?
Be aware that DBA Next-Gen and DBA Classic are completely different products. Do not attempt a conversion without support. The “self-implementation” methodology used to get DBA Next-Gen up and running is based on you having an ongoing support subscription for access to training videos and support tickets. There is no per-incident or “Ask DBA” alternative to an ongoing support subscription.
DBA Classic FAQsBilling, Payments, & License Keys
DBA Software Inc.
9300 Jollyville Road
Suite 206
Austin, TX 78759
Phone:
(800) 995-1959 or (805) 461-3501
Fax:
(800) 215-0809
Email:
accounting@dbasoftware.com
